In case you have never opened a web hosting account or you’re switching companies and the new one deploys an account administration interface that you have not seen before, you may get bewildered about how to perform a specific operation in your account or on your computer. For this reason, lots of providers have created a knowledge base, which describes the most common queries and problems related to the particular platform they use, instead of including only some general information. This type of knowledge base will enable you to find the desired information quickly and effortlessly, so you won’t need to devote lots of time and energy to stuff that may require something as elementary as hitting a button or checking off a tickbox. In this way, not only can you get stuff done, but you can also become aware of tons of new and useful facts, both about the way you can administer your account and about the way the web hosting service works as a whole.

Extensive Online Documentation in Shared Web Hosting

If you’ve purchased your very first shared web hosting account from our company or have migrated your site over to us, you’ll become accustomed to our services and our in-house developed Hepsia Control Panel very quickly due to the fact that we have compiled a detailed knowledge base where you can find all the information that you will ever need – both general info in regards to the hosting service as a whole and more specific info about the different functions that you can make use of and the issues that you could bump into. The articles are available in 2 locations. The full article archive can be accessed via the Help section of the Control Panel. You can read relevant articles about the different functions in each and every section of the Control Panel as well. You can find out how to do virtually everything, from enabling an .htaccess file to administering an electronic mailing list, and all the articles include elaborate guides, so you will never get confused because of an unclear text. Naturally, if you encounter a more specific obstacle and you’re unable to find a solution in our knowledge base, you can touch base with our support staff representatives 24/7/365.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia Control Panel, which is included in our Linux semi-dedicated packages, will permit you to access the thorough online support documentation that we’ve compiled for you. The articles themselves contain generic information on our hosting services, instructional tutorials about the various functions that you can access, as well as troubleshooting guidelines that can help you rectify common problems that you may stumble upon. The topics that we have included encompass practically everything, from elementary things such as how to host a brand-new domain name in your account, to more complex ones such as which SSH commands are permitted on the semi-dedicated servers. Relevant articles about the features of a given Control Panel section will always be available on the right-hand side of the page that you’re on, while the complete article collection can be accessed through the all-inclusive Help section.