A 99.9% Server Uptime
We have set up our shared web hosting system using stable hardware components and strongly tweaked software. Our administrators have installed a modified version of SELinux on each of our servers to guarantee utmost protection and stability. We’ve installed a number of DDoS prevention tools coupled with highly efficient firewall programs to make sure our internal network is impenetrable and safe.
All our Linux shared web hosting packages come with a 99.9% server uptime guarantee. And regardless of which datacenter you pick, our guarantee remains the same.
A 99.9% Network Uptime
When you set up your own cloud hosting system, it is very important that you also build your own network infrastructure. That is the reason why we built a custom internal network in each one of our data center facilities. Based on top–of–the–line Juniper routers and switches, our internal network allows for extremely fast data transmission rates and is also fully redundant.
As a result, you will enjoy a 99.9% network uptime in our data center in the US, in our data center in the UK, in our data center in FI, in our data center in East Europe as well as in our data center in AU, no matter which hosting service you have picked.
A 30–Day Money–Back Guarantee
While we have done pretty much everything to lower all potential risks with our cloud hosting packages and regardless of the fact that we provide exceptional tech support, there are times when the client simply isn’t content with what we are offering. Or he needs to switch to a more robust web hosting service, like a virtual private server or even a dedicated hosting server.
Because of this, we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you are not content, you will get your money back.
24/7 Technical Support
If you have ever been forced to wait around for hours to receive an answer, you are aware of how exasperating this can be, even more so when your website is at stake. That’s why our company offers a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our tech support engineers will be here and they will get back to you in under 1 hour. And the best thing is that their average support ticket response time is under 20 minutes!