Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client help crew is trained to swiftly address all our Linux shared web hosting customers’ requests and advice questions. Via our ticket system, it will be possible to post your inquiry and a support team member will likely return to you in only max 60 minutes. Basically, practice has shown us that the typical reaction time frame is 20 min.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us at any time necessary. Our team of specialists will be online for you 24x7x365 to react to all your issues and to address any trouble that you may have. You are able to open a support ticket from your Control Panel or send us an e–mail message any time. Also, on working days, you are able to call us or take advantage of the online chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • Valitan has integrated an extensive knowledge base into the Control Panel so you’re able to have important step by step recommendations any time. Each section of the Control Panel has its own contextual guide area displaying a group of how–to posts. We have also organized instructional videos to present you with a far better visual representation of the simplest way to conduct any presented procedure.