1 hour ticket response
Our team of support engineers is committed to offering rapid answers to each of your questions. We will review your ticket the second it has been received and will reply back with a solution to your problem within less than sixty minutes after the tech support ticket submission. In reality, our average client support ticket response time is twenty minutes.
An Excellent Technical Support Service
Our support team members have big experience in the Linux shared web hosting industry and are competent enough to provide a quick answer to your problem. If, however, the matter at hand is not within the competence of a support engineer, the support ticket will be forwarded to a programmer or sysadmin for additional investigation.
An Intuitive Help Center Section
Included in the Control Panel is an intuitive Help section, which features various sources of information. You can browse through a constantly updated knowledgebase featuring web hosting account administration articles and site administration articles, check out the step–by–step video tutorials or check our F.A.Q. library.